Legal

Terms of Service

Last updated: May 5, 2026

These Terms of Service ("Terms") govern your use of the website at dfppagency.com and any services provided by DFPP, LLC, doing business as DFPP Agency ("DFPP Agency," "we," "us," or "our"). By using our site or engaging our services, you agree to these Terms.

1. Services

DFPP Agency provides workflow automation, custom software development, and web design services to service businesses. Specific services, deliverables, timelines, and pricing for each engagement are set out in a separate Statement of Work or proposal agreed upon in writing prior to the start of any project.

Our software products (including GarageLink and Crossings) are governed by their own terms of service available on their respective websites.

2. Quotes and Payment

All project quotes are valid for 30 days from the date of issue. Acceptance of a quote in writing (email is sufficient) constitutes a binding agreement to the described scope and price.

For custom build projects:

• 50% upfront is due before work begins
• 50% at launch is due when the project is delivered and accepted

For ongoing retainer or monthly subscription services, payment is due on the first of each month. Failure to pay within 15 days of the due date may result in suspension of services.

All prices are in US dollars. We accept payment via bank transfer, check, or credit card. Invoices past due by more than 30 days may accrue interest at 1.5% per month.

3. Scope Changes

Any changes to the agreed scope of work must be requested in writing and will be quoted separately. We will not begin out-of-scope work without written agreement on the additional cost and timeline.

4. Intellectual Property

Upon receipt of final payment, you own the deliverables created specifically for your project (custom workflows, website code, design assets). DFPP Agency retains ownership of:

• Underlying frameworks, tools, and libraries used to build your project
• Proprietary automation templates and workflow architectures developed prior to or independent of your engagement
• Any open-source components, which remain subject to their respective licenses

You grant DFPP Agency the right to reference your business name and general project type in our portfolio and marketing materials, unless you request otherwise in writing.

5. Client Responsibilities

You agree to:

• Provide timely feedback, approvals, and access to systems needed to complete the project
• Ensure you have the legal right to use any content, data, or credentials you provide to us
• Not use our services for any unlawful purpose

Delays caused by your failure to provide required materials or approvals may extend the project timeline and are not grounds for a refund or fee reduction.

6. Limitation of Liability

To the maximum extent permitted by applicable law, DFPP Agency's total liability for any claim arising from these Terms or any engagement shall not exceed the total fees paid to us by you in the three months preceding the claim.

We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data loss, even if we have been advised of the possibility of such damages.

7. Termination

Either party may terminate an ongoing monthly engagement with 30 days' written notice. You remain responsible for fees incurred through the termination date. For project-based engagements, termination before delivery does not entitle you to a refund of amounts already paid; outstanding balances for work completed to date remain due.

8. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Jackson County, Missouri, and both parties consent to jurisdiction there.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site or services after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Reach us at:

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